Support
1 BUSINESS DAY
Setup, DNS records, rules that do not match, anything not behaving as documented. Paid plans are answered first.
help@redirectduck.com
Sales
1 BUSINESS DAY
Portfolios above 100 domains, invoicing, purchase orders and agency terms.
sales@redirectduck.com
Abuse
SAME DAY
Report phishing, malware or a redirect used to hide a destination. Include the full URL you landed on.
abuse@redirectduck.com
Privacy
30 DAYS
Data requests, the processing agreement and questions about what we store. See the privacy policy first.
privacy@redirectduck.com
Check the docs first
Most questions are a DNS record or a rule pattern. Troubleshooting covers both.
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