CONTACT

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Support is handled by the people who build the service. Send the domain and what you expected to happen, and you will get a useful answer instead of a ticket number.

Support
1 BUSINESS DAY
Setup, DNS records, rules that do not match, anything not behaving as documented. Paid plans are answered first.
help@redirectduck.com
Sales
1 BUSINESS DAY
Portfolios above 100 domains, invoicing, purchase orders and agency terms.
sales@redirectduck.com
Abuse
SAME DAY
Report phishing, malware or a redirect used to hide a destination. Include the full URL you landed on.
abuse@redirectduck.com
Privacy
30 DAYS
Data requests, the processing agreement and questions about what we store. See the privacy policy first.
privacy@redirectduck.com
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Check the docs first
Most questions are a DNS record or a rule pattern. Troubleshooting covers both.
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Company
SC OPERACK SYSTEMS SRL
Brașov, Romania
Registration
CUI 45662784
Reg. Com. J2022000481081
Hours
Mon to Fri, 09:00–18:00 EET
Incident response runs around the clock